Service tech was professional and proficient and did a great job. He was also friendly and informative. Would def use again!
Highly recommend!! Outstanding customer service - Friendly, Trustworthy, and Professional. Explained everything very well and provided ways to make sure that our AC is operating at optimum performance. Happy to have our next maintenance appoint already scheduled :)
Rusty’s was AMAZING! Super nice guys, came right when they said they would. Put on shoe protectors and were fully masked the whole time they were inside. Rolled out a rug at the front door to wipe their feet on. They sent me photos and videos as they worked and explained everything very well. Came back the next day to do the repair and once again we’re right on time. Finished the job and cleaned up nicely. I absolutely will use them again if I need to and heartily recommend them.
Rusty and Sean are very professional, nice, helpful, honest, trustworthy, knowledgeable, persistent, kind, and don’t rip you off and tell you to buy unnecessary products. They’re reasonably priced and family owned. I love all of that! They came several times quickly when I would call in the spare of the moment for AC help. I highly recommend Rusty's Air Conditioning and Heating! They’re the best in their business! I’m highly impressed with both of them. Thank you so much Rusty and Sean for your help, time, and being persistent not giving up. I really do appreciate it.
Rusty and Sean showed up in a timely manner and explained everything they were doing during the service. Reasonable price and easy to make an appointment. Would recommend them in a heartbeat.
I highly recommend Rustys Air! They were prompt, and easily addressed the problem. Thank you for working us in!
After losing our air conditioner, Rusty’s was able to book us a same day appointment. Rusty showed up in the time frame promised and was very professional. After some quick diagnostics we had cool again at a very reasonable price. We hope to be trouble free for years to come but if we ever need a/c service again, Rusty’s will be our first call.
Rusty's services the homes that we manage as rentals for our clients. They have done dozens of service calls, installed new units for us and every repair has been done right and the prices have always been very fair and competitive. We need reliable and trustworthy service technicians to keep our tenants and owners satisfied with quick and reliable service. Rusty's is excellent in every regard.
Rusty came to our rescue late on a Friday afternoon, after we received an exorbitant quote from another company. He was friendly, professional, and helped us out with some coolant to last us until he could get the needed parts and replace them. Since we were experiencing 100 degree days without air conditioning, that was a huge blessing! The other company was going to charge us at least 1/3 more than Rusty and they did not supply us with emergency coolant. Pretty bum deal when we had used them a few times, and come to find out we were overcharged for a bandaid service than an actual fix. You can trust Rusty to be fair and honest!
We live in a home where Chas Roberts installed the AC so we knew there would be issues but the first year was even worse than we thought. We had to call them out multiple times with the issues we were having and each time they said they fixed the problem. Too bad it was never actually fixed. I don't know if they were lying, incompetent, or both, but I got sick of it so I had Rustys come take a look. They found the actual issue within 20 minutes which Chas Roberts took multiple visits to miss. Chas Roberts told me I would have to wait 5 months for them to come and fix a mistake they created so I had Rustys fix it at a great price in less than a week. Rustys should be the go-to fix for all the shortcut problems and run-around games that these big HVAC companies try and pull with their customers. Our house feels comfortable for the first time since we moved in thanks to Rustys.